Shipping policy

Overview

Thank you for shopping with us! This Shipping Policy outlines how orders are processed, shipped, and delivered. As a dropshipping business, we partner with global suppliers to bring products directly to your doorstep.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is processed, it will be shipped from our supplier’s warehouse.

Shipping Time

Estimated delivery times vary depending on your location:

  • United States: 7–15 business days
  • Europe: 7–15 business days
  • Canada: 10–20 business days
  • Australia & New Zealand: 10–20 business days
  • Rest of the World: 12–25 business days

Please note: Shipping times are estimates and may vary due to customs, weather conditions, or high demand periods.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location.
  • We may offer free shipping promotions from time to time.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • Please allow 3–7 days for tracking information to update in the system.

Customs, Duties & Taxes

  • International orders may be subject to customs duties and taxes.
  • These charges are the responsibility of the customer and are not included in the product or shipping price.

Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

  • Customs inspections
  • Postal service disruptions
  • High order volumes

If your order has not arrived within the estimated time frame, please contact our support team for assistance.

Incorrect Address

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrectly provided addresses.
  • If you notice an error, contact us immediately at kitadd8@gmail.com.

Lost or Stolen Packages

  • We are not liable for lost or stolen packages marked as “delivered.”
  • If this occurs, please contact your local courier service.

Contact Us

If you have any questions about your order or shipping, please reach out:

  • Email: kitadd8@gmail.com
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.